Category Archives: Technology

Making Cities Autism Friendly – IDC Europe blog

Next week I’m attending the Smart City Expo World Congress in Barcelona. I have been an attendee, attendee and speaker at this annual meeting for many years and for the past two years input. Gone are the days when it was enough to talk about shiny and new tech toys. Cities are eager to figure… Read More »

Transforming Retail Operations: AWS London Analyst Tour Summary

In this post, we’ll summarize what we saw during our tour and why it’s important to the retail industry. Automation for efficient and sustainable e-commerce implementation: Day One, Ocado’s CFC4 On an overcast Thursday morning, we took the one-hour minivan from St Pancras to Ocado’s CFC4 in Erith, east London. The 600,000-square-foot fulfillment center site… Read More »

3 key takeaways from the IDC Retail Summit

Retail Over the past few years, it has undergone huge changes. It is still under pressure from external forces and changes in buyer behavior. As shoppers change the way they shop and why they shop, retailers must ensure their brand purpose aligns with customers and improves their internal operations. At the recent IDC Retail Summit,… Read More »

Is customer satisfaction really a good thing?

I recently attended a technology vendor conference and an analyst from another company spoke about how we should all be “the customer caught the eye“. It made me think of Carrie Bradshaw ( Sex in the city) path type: customer passion indeed good stuff? When I think of obsession, I think of Glenn Close A… Read More »

BAUMA 2022 – Think Big and Digital!

Bauma The world’s leading trade fair for construction machinery and mining machinery, which takes place in my hometown of Munich, Germany. I have to admit, this was my first time at BAUMA and it was pretty impressive! Not only because there are really huge construction machines here, but also because of digitization. In this blog,… Read More »

IDC Digital Leadership Community – Think Talk Topics Q4 2022

ICT Management – ​​Does the New Environment Mean You Need to Change? Thursday, October 27, 2022 at 5:00 PM CET Recent IDC research shows that managing ICT is a growing area of ​​concern for digital leaders. New aspects such as APIs, IoT and data management are being recognized and expanded as business issues. Successful ICT… Read More »

Building tomorrow’s European governments through a disruptive approach

Governments have never been in such a storm, and before a new era begins, national and local administrations must reinvent themselves. In these unprecedented times, European governments are looking to improve their ability to cope with long-term volatility and uncertainty, particularly through digital trust and operational resilience programmes. This will lead to new business models… Read More »

Why and how use cases are important in the digital business age

We define a digital business Value creation as a business based on the use of digital technologies, including: Internal and external processes How the organization interacts with customers, citizens, suppliers and partners How to attract, manage and retain employees and talent What products, services and experiences it provides and how As such, digital is central… Read More »